Refund policy

Refund Policy

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Returns
Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

Any item not in its original condition, is damaged or missing parts for reasons not due to our error will not be accepted and no credit will be given.

Any item that is returned more than 14 days after delivery may be given partial credit at our discretion.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email or message to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 3-5 days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at CheekyThreads@outlook.com.

Sale/Clearance items (if applicable)
Only regular priced items may be refunded, unfortunately sale or clearance items cannot be refunded.

Exchanges
If you need to exchange it for the same item, send us an email at info@cheekythreadsboutique.com and send your item via USPS to: 

Mitzi Cheek/Cheeky Threads
PO Box 412
Post, TX 79356

Shipping
To return your product, you should mail your item(s) via USPS to: PO BOX 412 Post, TX 79356

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

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